Returns Policy

In the event that an order has to be returned please contact the store at 090 9741014 or alternatively you can email info@dlynch.ie.  Please quote your name, address and order number on any correspondence relating to returns.

When you make an online purchase you have a statutory right to return goods up to 7 days after receiving your order: this is the cooling off period, and we will ensure that your account is credited by the original amount within the following 30 days.

If a product is defective in any way, please return it immediately and we will either deliver a new one to you or refund you the cost of the product.  Any breakages or damages must be reported to us within 24 hours of delivery.

All items returned must be in their original condition, e.g. electrical items which contain a security seal can only be returned if the security seal has not been tampered with.

You will only be refunded your delivery cost if the return is as a result of our error.

Until we have received the returned product in its original condition you will be charged for any replacement products (including delivery).

Should we agree to provide you with a refund we will credit your account within 30 days of receipt of the returned product.  Your statutory rights are not affected.

If you are returning items by post please send them to the following address:

D. Lynch & Sons Ltd.
St. Patrick’s Street
Portumna
Co. Galway

H53 WR83